The information we learn from customers helps us personalise and continually improve
your shopping experience at Genial Trade. We use your information to assist in
handling a variety of matters including but not related to , communicate with you
about vouchers, products, services and promotional offers, update our records and
generally maintain your accounts with us, display content and recommend merchandise
and services that might be of interest to you. We also use this information to
improve our platform, prevent or detect fraud or abuses of our website and enable
you to have a grand experience. We use Cookies and Device Data that allow us to
connect your activity within the Platform with other information we store about you
in your profile or as related to your interactions with the Site. We collect
information to provide better services to all our users – from figuring out
basic stuff such as which language you speak, to more complex things like which
services you find helpful or which services are available in your current location.
The information Genial Trade collects, and how that information is used,
depends on how frequently you use our services and how you manage your privacy
controls internally within your device. We use the information we collect to
customise our services for you, including providing recommendations and personalised
content. We will ask for your explicit consent to share any sensitive personal
information. Additionally, we will also ask for your consent before using your
information for a purpose that isn’t covered in this Privacy Policy.
- User Information
- The Application obtains the information you provide when you download
and register the Application.
- When you register with us and use the Application, you generally provide
(a) your name, email address, phone number and other registration
information; (b) transaction-related information, such as when you make
purchases and/or upload a selfie, respond to any offers, or download or
use any applications from us; (c) information you provide us when you
contact us for help; (d) any other information you enter into our system
when using the Application, such as contact information and project
management information.
- The Application may also collect certain information automatically,
including, but not limited to, the type of mobile device you use, your
mobile devices unique device ID, circle of the IP address of your mobile
device, your mobile operating system, the type of mobile Internet
browsers you use, and information about the way you use the Application.
- We may use the information you provided us to contact you from time to
time to provide you with important information, required notices and
marketing promotions and also improve your activities on our platform
such as posting in our forums, liking posts, sending feedback, and
responding to surveys. If you choose to share data about yourself via
your profile, chat, or other interactive areas of the Application,
please be advised that all data you disclose in these areas is public
and your data will be accessible to anyone who accesses the Application.
Genial Trade shall not be liable for any data that you had chosen
to disclose yourself in this public space.
- We may also use your personal information to improve our services and
user experience on the Application, to enforce our legal rights as
permitted under law, and otherwise with your consent.
- You may restrict our access to such information by terminating your
account on Genial Trade or removing Genial Trade’s
permission to access the same by directly disabling the same on your
phone. The User may note that the latter may severely restrict
Genial Trade’s ability to provide a personalised feel to the
Platform.
- Geo-Location Information
- We collect information about your location when you use our services,
which helps us in determining the merchants and outlets near you where
Genial Trade vouchers can be used or cashback can be availed. Your
location can be determined with varying degrees of accuracy by: (a) GPS;
(b) IP address; (c) Sensor data from your device; (d) Information about
things near your device, such as Wifi Access Points, cell towers and
Bluetooth enabled devices.
- We may request access or permission to and track location-based
information from your mobile device while you are using the Application,
to provide location-based services. We may also collect the precise
location of your device when the app is running in the foreground,
background, or even if you are not directly using the application
depending on your device and its settings. Your device, as well as the
Genial Trade mobile app, provides you with options to control how
and when we collect your geolocation. This is only to better the
User’s experience on the Genial Trade Platform.
- You may be able to disallow our use of certain location data through
your device or browser settings, for example, by disabling
“Location” services for the Genial Trade application
in your device privacy settings. By allowing Genial Trade access
to the same the User acknowledges and accepts that Genial Trade
shall be aware of the User’s Geo-Location at any time. If you wish
to change our access or permissions, you may do so in your
device’s settings.
- Contacts Information
- Please note that no other contacts information other than the phone
numbers and thereto attached names and email addresses will be collected
and used from Your address book. Other numbers or information that may
be contained in your address book will be filtered away by our safety
algorithms and will therefore not be collected by Genial Trade.
Please also note that You can always choose not to share Contacts
Information with Genial Trade.
- Friends on Genial Trade help you discover the coolest things in
town. From best food outlets to best picnic spots, your connects keep
you up to date with latest trends.
- When you turn on phone contacts uploading, information from your phone
contacts will be continuously uploaded. This makes it easier to find the
people you already know.
- Financial Information
- Availing the services offered by Genial Trade can at times involve
the collection of sensitive financial information including but not
limited to linking with mobile wallets, entering credit/debit card
details, password, etc to facilitate payment for the respective service.
You acknowledge and accept that linking Genial Trade with relevant
mobile wallet or bank account helps in making the experience better and
thereby expressly consent to Genial Trade’s collection and
subsequent processing of such financial data.
- The financial information we learn and gather from you is used to link
Genial Trade with your preferred mobile wallet, verify your
identity to permit you to undertake transactions (including to
facilitate and process payments) in connection with Genial Trade,
communicate with you about any promotional offers, services or updates
associated with Genial Trade, conduct analysis on the users’
spending capability and generally maintain your accounts with us. No
information collated while carrying out the above is shared with or sold
to a third party by Genial Trade and is strongly protected. You
acknowledge and accept that the above activities that involve
Genial Trade’s use of your financial information is to
improve your experience on the Genial Trade platform and hereby
provide Genial Trade consent for the same.
- We work to protect the security of your information during transmission
by encrypting all financial information, including passwords, you input
in addition to maintaining security of such information. User
authentication is handled by Genial Trade through authentication
tokens that is reset on every fresh one time password validation. We
reveal only the last four digits of your credit / debit card numbers
while making payment. Of course, we transmit the entire credit / debit
card number to the appropriate credit / debit card company or the
concerned bank for processing of the transaction.
- We maintain physical, electronic and procedural safeguards in connection
with the collection, storage and disclosure of such sensitive personal
information.
- You may disable Genial Trade access to the same remotely on the
Genial Trade Platform or contact us at
support@Genial Trade.in.
- Health Information
- If while purchasing any healthcare product or services, you upload the
invoice of the same or use Genial Trade voucher(s) or magicpay to
purchase the same, Genial Trade would gain access to information
on such invoice(s) which may include your sensitive personal health
information.
- You hereby expressly consent to Genial Trade gaining access and
storing such information and processing the same in the manner set out
in these terms.
- Genial Trade shall have the rights in the above clause (b) unless
you expressly withdraw the consent you have given us, by contacting us
with such request at support@genialtrade.com
- Third Party Access to User Information
- We will share your information with third parties only in the ways that
are described in this privacy statement.
- We may disclose User Provided and Automatically Collected Information
unless consent to the same has been specifically withdrawn by the User.
- We will not share your contact information at any point without your
prior content, but your selfies, comments and other actions specific to
our system might be visible to other users and merchants on the
platform. However, without your prior consent such users will not have
access to your contact information. You, as a User, have the ability, to
remove your information from the system and to restrict our access and
use of your personal data;
- We shall provide all information that is to be provided when required by
law, such as to comply with a summons, or similar legal process as well
as when we believe in good faith that disclosure is necessary to protect
our rights, protect your safety or the safety of others, investigate
fraud, or respond to a government request;
- Our trusted services providers who work on our behalf, do not have an
independent use of the information we disclose to them, and have agreed
to adhere to the rules set forth in this privacy statement and apply
data protection measures, at least equal to those set out below in the
section “Data Security Measures”.
- If in the event that Samast Technologies is involved in a merger,
acquisition, or sale of all or a portion of its assets, you will be
notified via email and/or a prominent notice on our Web site of any
change in ownership or uses of this information, as well as any choices
you may have regarding this information.
- We also may share data that is not linkable to a particular consumer or
device (for example, information that has been aggregated with other
records) for general business purposes.
- Data Security Measures
- Genial Trade takes security of your data very seriously. We work
hard to protect information you provide from loss, misuse, and
unauthorised access or disclosure.
- We maintain commercially reasonable and standard measures to maintain
information security and prevent it from unauthorized access. However,
given the nature of communications and information processing
technology, Genial Trade cannot guarantee that any information,
during transmission through the internet or while being processed, will
be absolutely safe from intrusion by others.
- If Genial Trade becomes aware of any breach of security of your
information, We will notify you using the email address that We have. If
you do not agree to the terms discussed above, you may exit
Genial Trade or stop using the same. When you access Our App, you
acknowledge that you have read and agreed to abide by the terms
described above.
- Data Retention Policy
- We will retain User Provided data for as long as you use the Application
and for a reasonable time thereafter.
- We will retain Automatically Collected information for up to 24 months
and thereafter may store it in aggregate.
- If you would like us to delete User Provided Data that you have provided
via the Application, please contact us at support@genialtrade.com
and we will respond in a reasonable time.
- The User must note that some or all the User Provided Data may be
required in order for the Application to function properly.
- Tracking Technologies
- We may use cookies, web beacons, tracking pixels, and other tracking
technologies on the Application to help customize the Application and
improve your experience. When you access the Application, your personal
information is not collected using tracking technology. Most browsers
are set to accept cookies by default. You can remove or reject cookies
but be aware that such action could affect the availability and
functionality of the Application.
- The Application may contain links to third-party websites and
applications of interest, including advertisements and external
services, that are not affiliated with us. Once you have used these
links to leave the Application, any information you provide to these
third parties is not covered by this Privacy Policy, and we cannot
guarantee the safety and privacy of your information. Before visiting
and providing any information to any third-party websites, you should
inform yourself of the privacy policies and practices (if any) of the
third party responsible for that website, and should take those steps
necessary to, in your discretion, protect the privacy of your
information. We are not responsible for the content or privacy and
security practices and policies of any third parties, including other
sites, services or applications that may be linked to or from the
Application.
- Release of User Information: We release account and other personal information
when we believe release is appropriate to comply with applicable law; enforce or
apply our Conditions of Use and other agreements; or protect the rights,
property or safety of merchants, our users or others. This includes exchanging
information with other companies, organisations, government or regulatory
authorities for fraud protection and credit risk reduction. Obviously, however,
this does not include selling, renting, sharing or otherwise disclosing
personally identifiable information from customers for commercial purposes in a
way that is contrary to the commitments made in this Privacy Notice
- Disclosure of Information
- to report or collect on payments owed to Sellers, merchants or other
business partners;
- as necessary to perform contractual obligations towards you with
merchant to the extent you have purchased or redeemed a voucher for
goods or services offered by a merchant or participated in an offer,
rewards, contest or other activity or program sponsored or offered
through us or the Sellers on behalf of a merchant;
- in case of a merger, acquisition or reorganization with a purchaser of
our company or all or substantially all of our assets;
- to comply with legal orders and government requests, or as needed to
support auditing, compliance;
- to combat fraud or criminal activity, and to protect our rights or those
of our affiliates, business partners and users, or as part of legal
proceedings affecting Genial Trade;
- in response to a legal process, including to law enforcement agencies,
regulators, and courts; or
- with your consent or as otherwise required or permitted by law.
- User Opt-out: The User can choose to stop all collection of information by the
Application easily by uninstalling the Application. You may use the standard
uninstall processes as may be available as part of your mobile device or via the
mobile application marketplace or network. You can also request to opt-out via
email, at support@genialtrade.com.
- Genial Trade shall not engage in any use of the Application to
knowingly solicit data from or market to children under the age of 13. While it
is our constant endeavour to show minors only age-appropriate content through
various internal checks, such as age verification at the time of registration,
directly or through Facebook, Community Guidelines and others that are updated
periodically, if a parent or guardian becomes aware that his or her child has
provided us with information without their consent, he or she should contact us
at support@Genial Trade.in. We will delete such information from our files
within a reasonable time.
- You may at any time review or change the information in your account or
terminate your account. If your Genial Trade user account is terminated or
deleted, access to your username, password, and all related information, files,
and content associated with your account shall be terminated. However, some
information may be retained in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our Terms of Use and/or comply
with legal requirements.
- By using or continuing to use Genial Trade, you agree to our use of your
information (including your personal information and/or your sensitive personal
data or information) in accordance with this Privacy Policy, as may be amended
from time to time by Genial Trade in its discretion. You also agree and
consent to us collecting, storing, processing, transferring and sharing
information (including sensitive personal data or information) related to you
with third parties or service providers for the purposes as set out in this
Privacy Policy.
- You may contact us at support@Genial Trade.in if you wish to obtain: (a)
confirmation on whether your respective Personal Data has been processed or is
being processed; (b) brief summary of your respective Personal Data that has
been processed or is being processed; and (c) brief summary of the Terms. You
may also contact us if you wish any respective information to be corrected or
removed or deleted.